FAQ

FAQ

General FAQ

Local Insight : We offer authentic , insider knowledge of North , ensuring you discover hidden gems and cultural treasures .

Expert Guides : Our knowledgeable and multilingual guides are passionate about sharing the rich history and vibrant culture of North

Customized Experiences : Every tour and Package can be tailored to your preferences , ensuring a personalized journey,

Safety and Comfort : Your safety and comfort are our top priorities , and we adhere to the highest industry standards.

You can book directly through our website, or by contacting our customer service team on +66849951463, or send us an email at chiangmaiintouch@gmail.com.

Yes,  can  be  customized   to  suit  your  preferences . Please  contact our customer service team  through our WhatsAPP number +66849951463. or send us an email at chiangmaiintouch@gmail.com to discuss your specific requirements .

Payment can be made in the form of Cash payment. Deposit into a Bank account. Please contact our team if you would like to make a payment

We offer options for every budget and travel style. Of course, our specialty will always be small group sometime no tour guides and no touring schedule, We can customize any program, we offer or create a tour just you require.

On all of our escorted tours, you ‘ll be led by a local expert, English- speaking guide who will make each destination come alive like only a resident can. Along the way, your guide will share the traditions, culture and history of your destination from a first – hand perspective, and may even add some unexpected off itinerary adventures. Often times it is our incredible guides our travelers remember and reminisce about most when they recount their experience .

FAQ – Van Hire with A driver

Our van have seatbelts for 10 passengers including seat near the driver .We have 3 rows of seat , so we’ll have seatbelts for 10 passengers and extra cargo space . We also have 7 – 8 seats for passengers [ on request ]

Our office is open 6 days a week [ Monday – Saturday from 08:00 am.- 17:00 pm. , however , if you wish to hire on Sunday or any day , please contact us to inquire via E – mail , Line , Whatsapp , Messenger or Phonecall [ contact us page ]

Our main office are in Chiang Mai , THAILAND . If you ‘re looking for a van hire out of the different city , please contact us here for custom delivery options.

Booking are made via our website , where you can browse our vechiles , check the dates that they are available and go ahead and book if we have availability on the dates that you are looking for and you thought will not cancellation .

We can accept cash of payment . and no need to deposit but you can pay directly to our staffs / drivers / tour guides when you meet them in our place . [ office , airport , hotel ] So, we trusted you if you thought will not cancel our reservation anymore due to we sign a job for our driver’s staffs before the the date of travelling , please keep Promised and Respect what is said .

You can also order a van hire with driver if you need it immediately or as soon as possible . To help you choose the nearest driver offer you can check time left till the driver’s arrival .

There is no smoking allowed in our vans. You will be charged a mandatory THB 3,000 cleaning fee if there’s evidence of smoking in our van during your hire , including cigarette butts , ash , or a lingering scent of smoke.

We do ! You can make a reservation for pick up and return between our locations here . If you’re looking for a one – way hire to or from a custom location , please contact us directly here for pricing and availability .

The sooner, the better ! We recommend making a van hire reservation AT LEAST 30 days in advance . 60 Days in advance for peak summer travel and touring season is even better in order to guarantee we’ll have a van open for you . We always do our best to accommodate last – minute hires if our availability allows. We require at least 48 hours notice in advance to make a reservation online.

When you make a reservation of van / vehicle , please refer to vehicle fleet ,You can request form provider for a specific model, we do fulfill the customer’s requirement on request as possible .It’s depends on what’s available . We have Brand new van / vehicle of 2024 EURO 4 , EURO 5 pollution class very comfortable, fast and safe [ Luxury Van Hire Service ] But if customers have fixed cost to hire or limited budget , so we can offer other comfortable van with a high quality too which our company and the partner still using for travelling commercial [ just not a modern or a newest van / vehicle ] therefore you can require to view pictures of van.